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Q7 Answer

A: Provider Compliance Reviews are done once every certification period for certified providers. Compliance reviews are designed to assure that providers are meeting the standards they agreed to when becoming a provider. Providers will be asked to show proof of training, proof of services provided and proof that incidents were reported as required. This process allows for providers to correct areas that need improvement. Special reviews can be completed at any time if there is a concern or complaint regarding a provider.

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